Novotel London Tower Bridge

the staff was kind and room was very clean. The position near the underground is fantastic.

The air conditioning in the room wasnt cool enough.

location and style of hotel, staff were excellent and friendly and the rooms are very comfortable.

tea and coffee poor quality in comparison to breakfast

My second stay in a very pleasant hotel right next to Tower Hill tube. Have no complaints about anything. The staff I encountered were friendly and provided a high standard of customer service. Good value for money.

The service we received was very good with staff taking the time to greet us when we were in the lobby and restaurant of the hotel. Our hotel room was quiet and spacious with plenty of storage space for our clothes and cases. Our room was also very clean and comfortable. The buffet breakfast was brilliant with plenty of choice. The location was also great as the hotel is only two minutes from Tower Hill tube station.

The receptionist corrected the booking mistake by upgrading my room to an executive room and they helped me to bring an electrical heater to my room.

The first was cold and the AC did not work at all. They shifted me to another executive room, the AC was working but not heating, only blowing chilled air although I set up to 30 degrees cantigrade. The room was so cold and I could not take shower upon my arrival. After the heater came in, it worked whole night at maximum level, and next morning I could take shower.

The hotel is very close to the underground and DLR station so mobility is easy. And there are 2 internet connections in the lobby to be used by everybody.

The room was as expected, the friendliness of the staff and the breakfast was enjoyable

The hotel is in a good position for the tube stations,and is also very suitable for three ladies to share a room,when on a city visit.We were also very pleased with the evening buffet meal offered by the hotel.

Proximity to my place of work and efficient check-in

Very convenient location, closed to tube station.

Convenient for Tower of London and the City. Ideal for a short city break. Staff all accomodating and helpful

Friendly staff, quick check in, lovely clean quiet room.

The room was very clean, the beds were confortable, the location is very convenient (a few steps away from the tube station)

its situation to the underground and the relaxed atmosphere in and around tthe hotel